Last Updated: 08/22/2024

1. Introduction

Welcome to Complete Immigration Solutions (“Company,” “we,” “our,” “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [your website URL] and use our services, including our SMS marketing services.

2. Information We Collect

We may collect personal information from you in various ways, including but not limited to when you:

Visit our website
Register on our site
Place an order
Subscribe to our newsletter
Opt-in to our SMS marketing services
Respond to a survey or fill out a form

The personal information we may collect includes:

Name
Email address
Phone number
Payment information
Shipping address
Any other information you voluntarily provide to us

3. How We Use Your Information

We use the information we collect from you for various purposes, including:

To personalize your experience and respond to your individual needs
To improve our website and customer service
To process transactions
To send periodic emails regarding your order or other products and services
To administer a contest, promotion, survey, or other site feature
To send SMS messages regarding promotions, updates, or important information

4. SMS Marketing

By opting in to our SMS marketing services, you agree to receive SMS messages from us, including marketing and promotional messages. These messages may be sent using an automated dialing system. Your consent to receive SMS messages is not required for any purchase.

4.1 Opt-Out Instructions

If you wish to stop receiving SMS marketing messages from us, you may opt out at any time by replying “STOP” to any SMS message you receive from us. After you send the SMS message "STOP" to us, we will send you a reply to confirm that you have been unsubscribed. You will no longer receive SMS messages from us.

4.2 Message and Data Rates

Message and data rates may apply for any SMS messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, please contact your wireless provider.

5. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. However, no data transmission over the Internet or wireless network can be guaranteed to be 100% secure.

6. Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information, except as described in this Privacy Policy. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

7. Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.

8. Cookies

Our website may use "cookies" to enhance the user experience. Users may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the website may not function properly.

9. Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting the personal information we collect.

10. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us using the information below or via this website:

Complete Immigration Solutions
5796 Hoffner Ave

Suite 604
Orlando, FL 32822
407-593-4501